Support
E-mail us at [email protected]. For account questions, include the phone number linked to the account and your iPhone model.
Common questions
I forgot my password
E-mail us from your account’s phone number, or include the number in your message. We’ll confirm the account is yours and help you get back in.
How do I join a club?
Open the club and tap Join club. Anyone can read; only members can post in the club’s chats.
My lake isn’t listed
Clubs are set up by the WatchFlow team. Tell us which lake or river you need and where people fish there.
How do I report or block someone?
Long-press a message → Report or Block. The same actions are in the “…” menu on a person’s profile. More in the Community Rules.
Notifications aren’t arriving
Check iPhone Settings → WatchFlow → Notifications. If everything is on, sign out and sign back in.
I don’t see spots nearby
Allow location access: iPhone Settings → WatchFlow → Location → While Using the App.
Deleting your account
- Open the Profile tab.
- Tap the gear icon for Settings.
- Choose Delete account and confirm.
Deletion is permanent. Your profile, phone number, secret spots, settings and direct messages are deleted, and messages and reports in clubs are deleted or anonymized. Details are in the Privacy Policy.
Can’t access the app? E-mail [email protected] from the account’s phone number and we’ll delete it for you.